@import url("https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700&family=Kanit:wght@300;400;500;600;700&family=Noto+Sans+Lao:wght@300;400;500;600;700&display=swap");:root{--bg-primary:#070913;--bg-secondary:#0D1122;--bg-tertiary:#141A34;--bg-hover:#1D2549;--border:rgba(255,255,255,0.05);--border-hover:rgba(255,255,255,0.12);--teal:#00E5FF;--teal-dark:#00B0FF;--teal-glow:rgba(0,229,255,0.12);--purple:#9D4EDD;--purple-glow:rgba(157,78,221,0.15);--text-primary:#F8FAFC;--text-secondary:#CBD5E1;--text-muted:#64748B;--danger:#FF4D6D;--warning:#FFB703;--success:#06D6A0;--info:#3A86C8;--line-green:#06C755;--telegram-blue:#229ED9;--sidebar-w:260px;--radius:16px;--radius-sm:10px;--shadow:0 8px 32px rgba(0,0,0,0.5);--shadow-glow:0 0 20px rgba(0,229,255,0.18);--gradient-teal:linear-gradient(135deg,#00E5FF,#0088FF);--gradient-purple:linear-gradient(135deg,#9D4EDD,#E0115F);--gradient-dark:linear-gradient(135deg,#0D1122,#05070D);--glass-bg:rgba(13,17,34,0.7);--glass-border:rgba(255,255,255,0.06)}*,:after,:before{box-sizing:border-box;margin:0;padding:0}html{font-size:15px;-webkit-font-smoothing:antialiased}body{font-family:Noto Sans Lao,Kanit,Inter,sans-serif;background:var(--bg-primary);color:var(--text-primary);min-height:100vh;overflow-x:hidden}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:rgba(255,255,255,.1);border-radius:10px}::-webkit-scrollbar-thumb:hover{background:var(--teal-glow)}.glass-card{background:var(--glass-bg);backdrop-filter:blur(24px);-webkit-backdrop-filter:blur(24px);border:1px solid var(--glass-border);border-radius:var(--radius);box-shadow:var(--shadow);transition:transform .3s cubic-bezier(.16,1,.3,1),border-color .3s,box-shadow .3s}.btn{display:inline-flex;align-items:center;gap:8px;padding:10px 20px;border-radius:var(--radius-sm);font-size:.875rem;font-weight:600;cursor:pointer;border:none;transition:all .25s cubic-bezier(.16,1,.3,1);font-family:inherit;text-decoration:none;position:relative;overflow:hidden}.btn:disabled{opacity:.5;cursor:not-allowed;transform:none!important;box-shadow:none!important}.btn-primary{background:var(--gradient-teal);color:#05070D;box-shadow:0 4px 14px rgba(0,229,255,.2)}.btn-primary:hover:not(:disabled){transform:translateY(-2px);box-shadow:0 6px 20px rgba(0,229,255,.35);filter:brightness(1.15)}.btn-primary:active:not(:disabled){transform:translateY(0)}.btn-secondary{background:var(--bg-tertiary);color:var(--text-primary);border:1px solid var(--border);box-shadow:0 2px 8px rgba(0,0,0,.2)}.btn-secondary:hover:not(:disabled){background:var(--bg-hover);border-color:var(--border-hover);transform:translateY(-1.5px)}.btn-danger{background:rgba(255,77,109,.1);color:var(--danger);border:1px solid rgba(255,77,109,.25)}.btn-danger:hover:not(:disabled){background:rgba(255,77,109,.2);border-color:rgba(255,77,109,.45);transform:translateY(-1.5px)}.btn-ghost{background:transparent;color:var(--text-secondary)}.btn-ghost:hover:not(:disabled){background:rgba(255,255,255,.04);color:var(--text-primary)}.btn-sm{padding:6px 12px;font-size:.8rem;border-radius:8px}.btn-lg{padding:14px 28px;font-size:1rem;border-radius:12px}.btn-icon{padding:10px;border-radius:10px}.input{width:100%;padding:12px 16px;background:rgba(13,17,34,.7);border:1px solid var(--border);border-radius:var(--radius-sm);color:var(--text-primary);font-size:.875rem;font-family:inherit;transition:all .25s cubic-bezier(.16,1,.3,1);outline:none;box-shadow:inset 0 2px 4px 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transparent}.badge-line{background:rgba(6,199,85,.1);color:var(--line-green);border-color:rgba(6,199,85,.2)}.badge-telegram{background:rgba(34,158,217,.1);color:var(--telegram-blue);border-color:rgba(34,158,217,.2)}.badge-open{background:rgba(58,134,200,.1);color:var(--info);border-color:rgba(58,134,200,.2)}.badge-bot{background:rgba(157,78,221,.1);color:var(--purple);border-color:rgba(157,78,221,.2)}.badge-pending{background:rgba(255,183,3,.1);color:var(--warning);border-color:rgba(255,183,3,.2)}.badge-resolved{background:rgba(6,214,160,.1);color:var(--success);border-color:rgba(6,214,160,.2)}.badge-closed{background:rgba(100,116,139,.1);color:var(--text-muted);border-color:rgba(100,116,139,.2)}.badge-high{background:rgba(255,77,109,.1);color:var(--danger);border-color:rgba(255,77,109,.2)}.badge-medium{background:rgba(255,183,3,.1);color:var(--warning);border-color:rgba(255,183,3,.2)}.badge-low{background:rgba(6,214,160,.1);color:var(--success);border-color:rgba(6,214,160,.2)}.stat-card{background:var(--gradient-dark);border:1px solid var(--border);border-radius:var(--radius);padding:24px;position:relative;overflow:hidden;transition:border-color .3s,transform .3s cubic-bezier(.16,1,.3,1),box-shadow .3s;box-shadow:var(--shadow)}.stat-card:after{content:"";position:absolute;top:0;left:0;right:0;height:3px;background:var(--gradient-teal);opacity:0;transition:opacity .3s}.stat-card:hover{border-color:rgba(0,229,255,.25);transform:translateY(-4px);box-shadow:0 12px 28px rgba(0,0,0,.6),0 0 15px rgba(0,229,255,.1)}.stat-card:hover:after{opacity:1}.stat-card:nth-child(2n):hover:after{background:var(--gradient-purple)}.stat-number{font-size:2.25rem;font-weight:800;color:var(--text-primary);margin-top:8px;letter-spacing:-.02em}.stat-label{font-size:.875rem;font-weight:500;color:var(--text-secondary)}.stat-trend{font-size:.8rem;margin-top:8px}.stat-trend.up{color:var(--success)}.stat-trend.down{color:var(--danger)}.table-wrap{overflow-x:auto;border-radius:var(--radius);border:1px solid var(--border);box-shadow:var(--shadow)}table{width:100%;border-collapse:collapse;background:var(--bg-secondary)}thead{background:rgba(0,0,0,.2)}th{text-align:left;font-size:.8rem;font-weight:700;text-transform:uppercase;letter-spacing:.08em;white-space:nowrap;border-bottom:1px solid var(--border)}td,th{padding:14px 18px;color:var(--text-secondary)}td{border-top:1px solid var(--border);font-size:.875rem}tr:hover td{background:rgba(255,255,255,.015);color:var(--text-primary)}.modal-overlay{position:fixed;inset:0;background:rgba(3,4,9,.85);-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);z-index:1000;display:flex;align-items:center;justify-content:center;animation:fadeIn .25s ease}.modal{background:var(--gradient-dark);border:1px solid var(--border);border-radius:var(--radius);padding:28px;width:100%;max-width:540px;box-shadow:0 20px 50px rgba(0,0,0,.6);animation:slideUp .3s 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.topbar{display:none}}@keyframes livePulse{0%{box-shadow:0 0 0 0 rgba(239,68,68,.6);opacity:1}70%{box-shadow:0 0 0 6px rgba(239,68,68,0);opacity:.8}to{box-shadow:0 0 0 0 rgba(239,68,68,0);opacity:1}}